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Frequently Asked Questions

Quick answers to the questions visitors ask us most.

We are open every day from 8:00 AM to 6:00 PM. The last entry is at 5:00 PM, so you have time to enjoy the park.

No, you can also buy tickets at the gate. Buying online lets you skip the queue: just show the QR code on your phone at the entrance.

We accept Bakong KHQR, which works with every Cambodian banking app such as ABA, ACLEDA and Wing. Your ticket is confirmed as soon as the payment arrives.

Children under 3 enter for free. Children aged 3 to 12 have a lower child price.

Early morning and late afternoon. The big cats and elephants are often busiest before 10 AM, so an early visit is a great idea.

Yes, you may bring water and small snacks. Please never feed the animals, as it can make them sick. There are cafes and drink stands in the park.

Yes, there is free parking next to the main entrance for cars, motorbikes and bicycles.

Yes. The main paths are smooth and flat, and there are ramps to the viewing areas and accessible restrooms.

For the safety of our animals and your pet, pets are not allowed in the zoo. Guide dogs are welcome.

The zoo stays open. The reptile house, aquarium and covered walkways are perfect on rainy days. Check the weather card on our homepage before you come.

Open the Zoo Map on your phone. You can tap any animal to see where it lives and follow the path from the entrance.

Please show your booking code at the ticket counter and our staff will help you. Each ticket can be used once.

Still have a question?

Call us +855 00 000 000